Paind Cookie Policy

Our website and associated web application (together, our site) use cookies to distinguish you from other users of our site. This helps us provide you with a good experience when you browse our site and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of Cookies We Use

  • Strictly necessary cookies: These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart, or make use of e-billing services.
  • Analytical or performance cookies: These allow us to recognize and count the number of visitors and see how visitors move around our site when they are using it. This helps us improve the way our site works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies: These are used to recognize you when you return to our site. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Third-Party Cookies

Please note that the following third parties may also use cookies, over which we have no control:

  • Intercom: These cookies allow us to offer customer support and help while you use the site.
  • Mixpanel: These cookies allow us to improve our site by analyzing behavior and identifying problems.

Cookie Duration

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can refer to your browser’s help file or websites such as www.allaboutcookies.org.

If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after 365 days.